At Translations International, we use XTRF to manage our translation and interpreting projects from start to finish. XTRF provides a single, easy-to-use interface for our project managers to record all pertinent project information, which flows seamlessly to our reporting and invoicing. Every step, from assigning a linguist, to sending the invoice is completed in XTRF. The system automates many workflows, ensuring that the same steps are followed for each project.
Managing our linguists with ease
XTRF also allows us to store key information about all our linguists, such as language pairs, subject matter expertise, advanced degrees, certifications, nationality, and prior experience. The search feature allows our project managers to quickly match a vendor to a project using a variety of filters, and it also allows them to check past work history with a customer. For example, with one simple search, we can identify an Arabic translator with military expertise who is a US citizen with current availability.
Giving clients a single dashboard
XTRF enables us to provide an online client portal to our customers so they can order new projects, review the status of existing projects, view and approve quotes, and review their invoice history, all from a single dashboard. It is also an archive of all past projects. XTRF also generates automated client emails at different steps in the project workflow, allowing our customers to review and approve quotes with a single click.
Easy and customizable reporting and invoicing
Reporting and invoicing are both simple and easily customizable within XTRF. We can create custom fields to capture information that our clients require, and then that information can be included seamlessly on invoices and reports. Report templates can be customized to meet specific requirements.
XTRF is a dynamic tool that has given us the ability to manage our projects, vendors, and clients all in one place, with cutting edge technology and the highest level of efficiency.
Director, Admin & Operations
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