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How to Drop “minimum Charges”, Keep Customers and Profit

How to Drop “minimum Charges”, Keep Customers and Profit 150 150 Jurek Nedoma

In the past, technical documentation used to be written like a book. The author tried to describe the product, its features, maintenance, repairs, etc. Each operating manual was slightly different.

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Keep an Eye on the KPI

Keep an Eye on the KPI 150 150 Jurek Nedoma

Key Performance Indicators (KPIs) are a crucial company management tool. However, we found that defining KPIs that provide a useful view of a company’s performance is not an easy task.

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Scale or Fail

Scale or Fail 150 150 Jurek Nedoma

The language industry – a broad term that includes all translation, interpreting, localization, globalization, transcreation, internationalization, etc. services – is a very strange business.

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Lesson four: How to deal with resistance to the advanced features of a TMS?

Lesson four: How to deal with resistance to the advanced features of a TMS? 150 150 Jurek Nedoma

Modern Translation Management Systems (TMS) offer a lot of advanced functionality. Workflow automation is a very good example. The idea is to eliminate the frequently repeated, time-consuming, and therefore boring tasks of a Project Manager. It is quite common in a translation agency that many customers have a series of…

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