Our highlights from 2020

Our highlights from 2020

Our highlights from 2020 1920 1465 XTRF Team

What a year! In many respects, it’s been a year of trials and tribulations. But it’s important to recognize that it’s also had its good moments. Whether it’s the fact that events moving online increased their accessibility; or whether it’s that, for some, more downtime has provided the opportunity to reconnect with long-forgotten hobbies or far-flung friends and family.

So, in the spirit of focusing on what went well, we thought we’d reflect on our own highlights as a company. Besides, it’s always nice to look back on the past 12 months as we prepare for those to come. Below we’ve put together 12 highlights, that’s one for every month of the year.


Offered our clients a new type of review, the Sanity Check

We began offering this new type of review to our clients. Similar to a technical review, it involves looking at what you’re doing with the system and suggesting options for improvement.


Participated in eight conferences

We’ve been pleased to take part in eight different conferences this year, sharing our experience and learning from our colleagues and peers. (Plus we hosted our own one, the online Summit!)


Implemented 10 client ideas

We value client feedback and regularly review suggestions provided on User Echo. This year, we were able to work on and implement 10 different ideas suggested by clients!


Built seven custom apps for our clients

Our Customization team has been busy, building seven custom applications for our clients’ specific needs.


Enabled integration with HubSpot

Our clients can now integrate their XTRF with HubSpot, a marketing and CRM software.


Grew our team by 15

Our team is growing, and XTRF is now 70 strong! That’s 15 more fantastic team members than in 2019.


Achieved an impressive 99.99% uptime

We’re proud to say our onCloud services were available 99.99% of the time in 2020.


Attained Google Cloud Platform Certification

We work hard on staying up to date with the latest developments and technologies. And this year, one of our team members was awarded the Google Cloud Platform Certification.

Looking ahead to 2021

As you can see, it’s been a big year here at XTRF HQ. (Or rather, our various home offices!) And we’re looking forward to 2021 which will be even bigger and better. Watch this space!



XTRF is a family of 60+ members: programmers, testers, customer service consultants, graphic designers, developers and more. We're here to share our knowledge and experience with you - and provide a solution to make your business run smooth.

All stories by : XTRF Team