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XTRF Blog post
Effective communication
with clients
1920 1465 Boguslaw Reich

Effective communication
with clients

Language Service Providers usually have a wide range of clients, and there are many ways to categorize them. Clients could be other LSPs/MLVs or end clients (from individual people through to business entities, institutions, and corporations). Depending on the revenue they bring, they could be categorized as small, big or even strategic. Some clients request services regularly, others only occasionally.

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XTRF Blog post
Everyday Risk Management
– data and business continuity
1920 1465 XTRF Team

Everyday Risk Management
– data and business continuity

Most people we meet, having little IT experience, think that any IT outage or incident wouldn’t have a major impact on their business. They often believe that doing backups will get them back up and running in no time, but in reality, it’s not enough. In fact, business continuity relies upon several operational layers, any one of which could fail at a particular point in time.

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XTRF Blog post
What are customizations and what does the XTRF customization department do? 1920 1465 Mateusz Szymanski

What are customizations and what does the XTRF customization department do?

As you probably know, XTRF is a powerful tool for agile project management, built specifically for the translation industry. It can automate many steps in the translation workflow, meaningless repetitive tasks for project managers. However, there are situations where XTRF’s out of the box solution alone does not fully cover a company’s workflow. That’s when the Customization Department steps in. Do you need to create reports on your in-house translators, to be automatically sent to the server? No problem! Do you want your documents to have a beautiful rainbow background and a unicorn-shaped watermark? Really?! Well, OK then. We can do it! Or maybe you need integration between XTRF and Google Sheets? We can help with that too. The benefit of translation tools like XTRF is that they are truly flexible. This makes the decision of building or buying software less overwhelming since you don’t need to minutely study the differences between off the shelf products. Instead, we can work with you to develop the customization options you need. So, what type of customizations can be created within XTRF? What can be personalized? Customization Team Leader Mateusz Szymański details some of the options. Macros Used for ‘extending’ the capabilities of XTRF. A very powerful tool that can: Send custom emails Generate custom reports Create invoices in extensions which are not available in XTRF by default (e.g. XML and CSV) Modify data on an XTRF instance Give advanced export and import options – such as sending files to an external server,…

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XTRF Blog post
Translation Businesses:
How to Respond to Price Pressure
1920 1465 Andrzej Nedoma

Translation Businesses:
How to Respond to Price Pressure

Weighing up whether you need a translation management system or not? In this post, we cover 5 signs that indicate you desperately need one.

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