XTRF Success Stories

Ever since they were first established, Danish translation agency Diction have prioritized simplicity for their clients. But as they grew and projects became more complex, this became more and more difficult to deliver. They were looking for an intuitive project management system easy for both their project management team and their clients to use. And one that was scalable, to support their future growth. XTRF was the answer.

XTRF is a dynamic tool that has given us the ability to manage our projects, vendors, and clients all in one place, with cutting edge technology and the highest level of efficiency.

There were three main reasons why we decided to choose XTRF: QuickBooks integration, workflows and reporting. XTRF system and workflows are very easy to use and we have excellent feedback from our project managers and translators around the world.

The XTRF system was created by people who deeply understand such needs, and offers options for companies that do not have an extensive organizational structure, but still, need to use all the features specific to this sector. The settings allow us to adjust the system to perfectly suit our needs, without forcing unnecessary options on us that would interfere with our everyday work. The interface is very clear, user‑friendly, and easy to get to grips with.

XTRF is a complex, thorough Translation Management System that allows for very high customization and efficiency and incorporates a wide number of useful functions. We at Textinnova have been extremely satisfied with our experience, and after taking the time to learn everything about this TMS (which, understandably, can be a bit complex), we noticed just how different it was from all of our previous experiences with other systems — in a positive way.

Thanks to XTRF’s highly flexible structure, we were able to automate and streamline our teams’ specific processes and project workflows. The system adapts very easily to our complex and very diverse requirements. From the moment a new request comes into when the order is completed, XTRF plays a key role in helping all of our teams work faster and more efficiently. Working in times of Corona is anything but easy. Over the last few weeks, it has been vital to adjust all our business processes so that the project management team can work remotely. The excellent remote functionality offered by XTRF means that this has been possible with no disruption to our usual working practices.

The great news is that Attached now has an automated workflow that facilitates quick turnarounds with next to no manual handling — made possible by the flexibility of XTRF’s Translation Management System.

XTRF lets us streamline the whole process from request for a quote to production and delivery, while also providing us with a powerful set of tools to evaluate our performance. To put it simply: XTRF plays a key role in our continuous work to increase efficiency, throughput, and quality.

Intonation has managed its translation and interpreting business with XTRF since 2012 and has a great working relationship with XTRF’s team. We have introduced customizations to the software, involving expert in-depth assistance, and have recently moved to cloud hosting. We’ve found XTRF’s team made the move a fast, easy, and, most importantly, secure one, ensuring both our internal team and external stakeholders were not disrupted. We would recommend XTRF’s product and service to any fellow LSP.

XTRF has made my life a lot easier by automating many of the daily tasks I used to do, better tracking, and the continuous growth of our vendor database. It also leaves so much room for customization to our needs. I keep finding more utilizations for XTRF because it puts everything I might need in one place rather than going through several sheets and scattered emails like I used to do before it.

As localization specialists and language technology innovators, we were extremely satisfied with the professionalism, technology expertise, and overall attentive client support that XTRF has provided us. XTRF provides all the necessary tools for modern localization project management such as integration with CAT tools, data analytics, but best of all, they helped us to fully customize their system to fit our specific needs! Without a doubt, we can recommend XTRF to anyone in a heartbeat!

With XTRF, I can get all of the state-of-the-art features without having to settle for less. I started with five licenses, which was perfect for the size of my company. I truly believe that XTRF fulfills every translation company’s needs, regardless of the size.

XTRF has been essential in taking our Project Management to the next level by automating basic yet necessary Project Management features and organizing the projects, vendors, and billing in a simple, accessible format. With XTRF, our Project Managers are free from repetitive, routine tasks, and can focus on managing complex projects in a manner that benefits our clients.

Ultimate Languages is a small, boutique translation and international digital marketing agency based in the United Kingdom. Our team has been using XTRF for the last two years and could not be happier with both the platform and the exceptional customer service delivered by their team. One of the main reasons for choosing to partner with XTRF was the ability to customize and develop the platform to suit the needs of our clients and our internal workflows. We have been working closely with the XTRF development team to create custom integrations to external systems such as HubSpot which was recently deployed. We highly recommend XTRF to any small-medium sized LSP looking to streamline and automate their processes in a user-friendly environment. The team’s on-going support is also something to boast about. From the initial onboarding and training, through to regular contact with our customer success manager, we could not have been made to feel more valued. Here’s to many more years of collaboration!

XTRF is the flexible and tailor-made platform that Montero Language Services needed to support its continuous and long term growth. The platform has linked all our business processes and is providing real-time information of every detail in the production chain. The platform is so flexible that we have been able to automate translation workflows in a few simple steps. This flexibility has reduced repetitive and manual tasks resulting in an optimized overall translation process. All stakeholders, translators, and customers are benefitting from its robust potential from the first minute.

We needed a software solution and system which would enable both management and the workers to reliably and objectively measure work results so that the employees who get a fixed monthly salary could also be rewarded for above-average results and thus motivated to work more efficiently.

We discovered that there were only two systems that fit the bill, being tailored to LSPs and offering the comprehensive range of functionalities and features we needed: XTRF and Plunet. We opted for XTRF because we found it to be more client-oriented.

We already know that using XTRF in your day-to-day workflow is like hiring a highly effective colleague.

Project Managers do not need to prioritize time-consuming administrative tasks as these are being handled automatically in the background, and many of them simultaneously.

Our cooperation with XTRF has taken Glocco’s operational capabilities to a new level. The goal was to do more with fewer employees, and thanks to automation, ease of use, and excellent support, we achieved this goal in a relatively short time. With XTRF, we are able not only to manage most of our processes with a single and secure system, but we are also able to integrate this system with our CAT tools, to create an automated workflow. The user-friendly Vendor Portal has helped us streamline the file assignment and delivery process and has also simplified the vendor invoicing process. At the end of the day, you want something that is easy to use and when something breaks down, there is always somebody to help you within minutes. This is exactly what we got!

We are using XTRF since 2012 and we are very happy with XTRF. Project management is far quicker than with flow we were using before and we now can manage many more projects than before. Moreover, there are lots of functions we didn’t have with Flow. And above all, their support team is impressive and they are consistently working to update XTRF with the latest market technologies and project management techniques. XTRF also provides a vast range of options to manage finances from invoicing to tracking missing payments.

Highly customizable and easy to use tool, with extremely useful functions that empower us daily in several aspects of our business. XTRF provides our company with efficient project management and smooth workflows, while it facilitates the interaction with our clients and providers and offers rich data monitoring, a great asset in decision-making. Thanks to its automation features, we save a great amount of time on a daily basis, which we then redirect to increasing our productivity and improving the quality of our work.